Stadium Map Amenities Map
ADA/Accessibility
Only service dogs are permitted inside Ben Hill Griffin Stadium. Any other type of animal is not permitted. The ADA requires that service animals be under the control of the handler at all times and be harnessed, leashed, or tethered unless these devices interfere with the services animal’s work or the individual’s disability prevents them from using these devices.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Visit the University of Florida service animal use
page for more information.
Restrooms: Accessible restrooms are located throughout the facility.
Wheelchair seating is available in Ben Hill Griffin Stadium. Those fans needing a wheelchair space or accessible seating should visit the Gator Ticket Office prior to game day, or call 800-34-GATOR (352-375-4683 x6800) TDD/TTY 711, prior to game day.
Deaf and Hard of Hearing Guests
Please use the open captioning on both GatorVision boards for game-related information.
AED
AEDs are located in all First Aid Rooms on game day and with ACFR roaming teams. Additional AEDs are located throughout Ben Hill Griffin Stadium.
Charging Stations
Cell phone charging stations are located at various locations inside Ben Hill Griffin Stadium.
Concessions
Concession stands are located throughout the Stadium. See the
Amenities Map for locations of stands and specialty items. No outside food or drink is permitted.
All concession stands are ready to assist with any special needs. Please alert the staff if you need assistance.
Hand sanitizer is readily available throughout the stadium.
Sodexo is Ben Hill Griffin Stadium's premiere hospitality provider. It sponsors over 60 nonprofit organizations to fundraise at Gator Football and various athletic events throughout the year.
Food and Beverage Options
Credit Cards
VISA, MasterCard, American Express, and Discover are accepted at the Gator Ticket Office, all SportShop locations as well as all concession stands throughout the Stadium.
Drones
Drones are not permitted in or around Ben Hill Griffin Stadium per FAA regulation and campus policy. NOTAM 4/3621 restricts the use of aircraft, including drones, within a 3 nautical mile radius and 3,000 feet in altitude above events at stadiums with a capacity of more than 30,000 or more people.
For more information on the University of Florida’s drone policy, visit this link.
Elevators
There are two accessible elevators in the Stadium reserved for guests with disabilities and mobility challenges, one in the North End Zone between Gates 7 & 8 and one between Gates 1 & 18 in the South West corner of the Stadium.
Fan Assistance
If you see something, say something. For Emergencies, Please locate the nearest Law Enforcement Officer or Game Day Security staff for assistance. Please send us your issues, feedback, comments, and questions while inside the Stadium on Gator game days. To reach our event management staff please text "GATORS" with the information to 69050.
First Aid Stations
There are eight (8) locations inside the Stadium for medical treatment: outside both Gates 2 and 3, between Gates 13 and 14, and behind section 53 (2nd level). Additionally, stations are centrally located on each level of the North End Zone, and in the South end of Evans Champions Club.
Physicians and emergency medical personnel are available at First Aid Stations to respond to any emergency medical needs. Please ask security personnel for assistance/directions to the nearest station.
A first-aid representative will be located outside each station for a pre-screen process before guests will be permitted to enter the first aid station.
Florida Gators App
In the continued effort to create a championship experience for Gator Nation, the University Athletic Association partnered with SIDEARM Sports to design and build an app that augments and enhances the fan experience at all its events.
After the fan downloads the app, it can be connected to their Ticketmaster account so tickets (season, package, or single-game) can be stored inside it for entry into Ben Hill Griffin Stadium using their phone. This feature will be available for all fans this fall.
Students also will have the ability to access their tickets via the mobile app. Their tickets, with seat locations, will be sent directly to students on their phone during the week of a home game.
Once in the stadium, fans will be able to make in-app concessions purchases (i.e. purchase an item in the app and pick up their order at an express pick up line) and store credit card information on the app so cash or a physical credit card won’t be necessary if a fan desires a cashless experience.
Download the App Mobile Ticketing Guide
Gates
All gates open 90 minutes prior to kickoff.
Fans can enter at any gate but are encouraged to use the gate nearest to their seats to reduce congestion and increase safety. All tickets will be mobile (thus contactless) through the Gators App.
Students must enter through either Gates 9 or Gates 12-15.
Express Entry lanes are available at Gates 1, 4, 7, 8, 12, 16 and West Premium. Advanced
enrollment is required.
Guest Services
Our guest service staff members are easy to spot in bright green shirts and ready to assist all fans with information, directions, lost and found items, lost children, emergency paging and other services. The Guest Services desk is located at the UAA Switchboard between Gates 1 and 2 on the outer concourse on the west side of the stadium. Guest Services kiosks are also a bright green color and are located at gates 2, 7 and 16.
Lost and Found
Turn in any found items to a Gator Guest Services representative. On game day, items may be retrieved at the main Guest Services desk located in the Gator Ticket Office lobby at Gate 2 on the west side of Ben Hill Griffin Stadium.
Following the football game, please call (352-375-4683 ext. 6800 TDD/TTY 711).
Lost Persons
Lost children and guests may be taken to any Guest Services booth. For parents or family reconnecting with a lost person, meet your party at the main Guest Services desk located in the Gator Ticket Office lobby at Gate 2 on the west side of Ben Hill Griffin Stadium. If necessary, an announcement will be made to page the missing person.
Tag-A-Fan Program
Fans can get a child and at-risk-adult ID wristbands to assist with identification in the event of a separation. Wristbands are available at the Gator Guest Services booth located outside Gate 2.
Parents, guardians, or family members with a lost person should contact the nearest police officer or event staff member.
Media/Press Entrance
The media/press elevator lobby entrance is located outside of Gate 3 on the north end of the skybox main elevator lobby and opens three hours prior to kick-off. All media requesting credentials should contact the Communications Office.
Merchandise: Gator Sportshop
Gator merchandise can be purchased at various locations throughout the Stadium.
The main
Gator SportShop location is located at the North End Zone at Gate 9 and accepts credit and debit cards.
The North End Zone store is open Monday–Saturday from 10 AM to 5 PM, year-round, and 11 AM to 3 PM on Sundays following
home football games.
Nursing Suite
Nursing mothers, or mothers bottle-feeding their children are welcome to utilize the Nursing Suite behind Sections A and B in Ben Hill Griffin Stadium. Attendees can store medical equipment and pumped milk in the suite throughout the duration of the game. Men affiliated with a nursing woman, or who need to bottle-feed a child are permitted in the lobby of the suite. All items stored in the space must be picked up at the conclusion of the game.
Restrooms
Inside the Stadium: Please refer to the Stadium Map.
Outside the Stadium: Before entering the Stadium, fans may utilize restrooms on campus located at Alfred A. Ring Tennis Complex, James G. Pressly Stadium, Flavet Field, Reitz Union, Turlington Hall, UF Law School, Garage 109, and UF Library West. Fans may also use the restrooms located inside the main atrium of Exactech Arena at Stephen C. O’Connell Center. Additional restrooms are available around campus (
Gameday Restrooms Map).
No commercial Port-O-lets are allowed in UAA lots
Family Restrooms are for those fans with small children and guests with disabilities and are located on the West side of the Stadium inside the Gate 2 corridor between sections 6 and 8, and behind section 15. Prior to kickoff and before entering the Stadium, fans may utilize the restrooms inside the main atrium of Exactech Arena at Stephen C. O’Connell Center.
Baby Changing Stations are located in various restrooms throughout Ben Hill Griffin Stadium.
- North End Zone: Gate 8 (Women's) & Gate 7 (Men's)
- South End Zone: Gate 18 (Men's)
- East Side: Section 36 (Women's) & Section 40 (Men's)
- West Side: Gate 2 (Men's & Women's)
Seatbacks
Gator Seatbacks provide an affordable way to sit comfortably during the game. Gator Seatbacks are waterproof and are installed for the entire season. UFGatorSeats.com | 1-866-910-9287.
Personal seatbacks will not be permitted inside the stadium. Seat cushions that are no larger than 16", do not have pockets, and do not have a back are permitted.
Telephones - TDD Phone Number
For those guests that are hearing impaired, contact the Florida Relay Service at TDD/TTY 711.
Ticket Office
All persons entering the stadium, regardless of age, must have a ticket or proper credential.
- Standing on the seats or bleachers is prohibited.
- Fans may use any gate for entry except for UF students who should enter any of the student gates (9,12-15).
The football game day ticket office is located outside gate 1 of the Exactech Arena and opens 3 hours prior to kickoff on game day. On non-game days the Gator Ticket Office is located at Gate 2 on the west side of Ben Hill Griffin Stadium. It is open Monday-Friday from 10am - 4pm.
Will-call opens 3 hours prior to kickoff and is located at the Exactech Arena outside gate 1.
The Student Ticket Office, at Gate 13, opens 2 hours before kickoff and remains open until the end of the 1st quarter to handle any student ticket questions. Students must show their Gator1 ID and their game ticket to enter the game.
Visiting Players Guests and Will Call is located at Gate 17.
For ticket-related issues prior to entering the Stadium, please visit a Ticket Relations Assistance Area located at:
- Exactech Arena outside Gate 1
- Gate 13 (Student Ticket Office)
- Gator Booster Lobby in between Gate 7 and 8
Water Bottle Policy
Fans are permitted to bring one (1) commercially branded (i.e. Aquafina) empty plastic water bottle, no larger than 20 oz. There are several water bottle filling stations inside Ben Hill Griffin Stadium. Non-disposable water bottles, sport bottles, Nalgene-type bottles, cans, heavy plastic, glass bottles, and thermoses are NOT permitted in the Stadium.
Water Fountains
For fan comfort, water fountains are available throughout Ben Hill Griffin Stadium. Please remember to drink plenty of fluids.
