ADA/Accessibility
Accessible seating is available throughout Exactech Arena at the Stephen C. O’Connell Center, on both the concourse and second level. Reserved accessible seating is available in the 100 level. General Admission accessible seating is available in the 200 level. Those fans needing a wheelchair space or accessible seating should visit or call the Gator Ticket Office at 800-34-GATOR (352) 375-4683 ext. 6800 TD/TTY 711, prior to game day.
Animals
Only service dogs are permitted inside Exactech Arena. Any other type of animal is not permitted. The ADA requires that service animals be under the control of the handler at all times and be harnessed, leashed, or tethered unless these devices interfere with the services animal’s work or the individual’s disability prevents them from using these devices. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Visit the University of Florida service animal use page for more information.
ATM
For your convenience, A Wells Fargo ATM is located outside the Gate One Lobby by the ticket office and another ATM directly off the Tom & Jane Johnson Family Atrium between Gate 1 and Gate 2.
Baby Changing Stations
There are baby changing stations located in all restrooms.
Concessions
Sodexo Live! is Exactech Arena at the Stephen C. O'Connell Center's premier hospitality provider.
Sodexo Live! uses nonprofit organizations to operate the Concession stands at all of the Gator athletic events and in return the organizations receive a percentage of the sales generated from the stand(s) that they operate. No organization is too big or small to fundraise here. Sodexo Live! uses groups as small as four people for some stands and up to twenty people for the bigger stands. If you and your organization are interested in fundraising, please call 352.692.6244 or send an email for more details and hopefully to sign up!
Concessions are available throughout the concourse level. Please see below, to find where select concessions items are available.
Elevators
There are two elevators available for use.
- Located off the north side of the Tom & Jane Johnson Family Atrium, behind sections 1 and 3.
- Located off of Gate 4, adjacent to the Practice Court, behind section 21.
Evacuation Policy
In the event of an emergency, Exactech Arena at the Stephen C. O’Connell Center staff will utilize the public address (PA) system to inform guests of the situation and any instructions as applicable. All exits and emergency exits are posted with appropriate signage.
First Aid Station
First Aid can be found in the Tom & Jane Johnson Family Atrium, behind Section 3; An AED is available in the First Aid Station with Paramedics on site.
Gator Sportshop: The Official Shop of Florida Athletics
The merchandise window is located inside the Tom & Jane Johnson Family Atrium, behind section 3.
Gates
Gates 1, 2 & 3 open 75 minutes prior to the start of the meet. Students can only enter Gate 3.
Express Entry lanes are available at Gate 1. Advanced enrollment is required.
Guest Services
Game day staff is ready to help fans with information, directions, lost and found items and any assistance as needed. A Gator Guest Services Ambassador representative is located just inside the main entrance at the Tom & Jane Johnson Family Atrium of the Stephen C. O'Connell Center wearing a lime green polo shirt.
Lost and Found
Turn in any found items to a Gator Guest Services representative or Exactech Arena at the Stephen C. O’Connell Center staff. On game day, items may be retrieved at the Guest Services desk located in the Tom & Jane Johnson Family Atrium.
Following the game, please contact the Exactech Arena at the Stephen C. O’Connell Center Administrative Office at (352) 392-5500 TD/TTY 711 to inquire about the possible recovery of any lost items.
Metal Detectors & Entry Procedures
In order to promote a safe environment at all of our events, all patrons will be asked to pass through metal detectors when they arrive at Exactech Arena at the Stephen C. O'Connell Center. For more information about the new Metal Detector Screening, please visit the O'Connell Center Website here.
Mobile Ticketing
To reduce contact between fans and staff, tickets will be handled through the Florida Gators Mobile app or FloridaGators.com/myaccount. So before you get to the gate on gameday, please add your tickets to your Apple Wallet or Google Pay account of added safety and convenience.
Policies
- No re-entry
- No smoking or tobacco use
- No outside food or drink
- No weapons
- No noise-makers
- No banners unless pre-approved
- No bags larger than 12"x6"x12"
O'Connell Center Frequently Asked Questions
Call the Stephen C. O'Connell Center for more information at 352-392-5500.
Restrooms
Men's and Women's Restrooms are located in all four (4) gate lobby areas.
There are seven family and gender neutral restrooms located throughout the concourse level.
Smoking/Tobacco Policy
In compliance with the Florida Indoor Clean Air Act, there is no smoking permitted in the Exactech Arena at the Stephen C. O’Connell Center. This policy is strictly enforced. Violation of this regulation is grounds for ejection, and your cooperation is greatly appreciated.
The University of Florida is a Tobacco Free Campus, which includes the ban of electronic cigarettes, including in parking lots and vehicles, is not permitted and in violation of UF policy 6C1-2.022.
TDD/TTY Phone Number
For those guests that are hearing impaired, contact the Florida Relay Service at (800) 955-8771 TDD/TTY 711.
Ticket Information
Purchase tickets online
UF students (with a valid Gator1 I.D.) receive free general admission into regular-season home meets.
Ticket Office
The Exactech Arena at the Stephen C. O’Connell Center Ticket Office opens 2 hours before meets at Gate 1.
Ticket Office Will Call
- Gate 1 North Box Office - general public, media
- Gate 1 South Box Office - student-athlete guests
