Gymnastics Seat Selection Frequently Asked Questions

The seat upgrade/relocation process allows season ticket holders to move their seats during their allocated appointment window.  The below FAQ should answer most questions regarding this process.

General Information

  • Why is the seat selection process done this way?
    • This program enables season ticket holders to select their own seats in a transparent and convenient way. By utilizing this technology, ticket holders will be able to take ownership of their seating assignment. Each customer will be able to establish his or her own preferences (seating location, low or high, aisle or middle, etc.) and choose accordingly.
  • Who will participate in the seat selection process?
    • All account holders who have placed their 2025 Gymnastics deposit will have the opportunity to participate in the seat selection process based on your Loyalty Point System priority ranking.
  • How are the seat selection appointment dates/times assigned?
    • Seat selection appointment times will be assigned to those with a deposit placed, in order of your Loyalty Point System priority ranking after the May 30th deadline. Your appointment time represents the earliest time that you can access the system to select seats. Your selection window opens at your appointment time, and you may then select seats at any time until the selection process is complete in early July. There is no time limit; however, please keep in mind that others will be able to select seats as their selection windows open, so we encourage you to choose your seats as close to your assigned time as possible.
  • What order will boosters be assigned in?
    • After the Loyalty Point System priority ranking is finalized following the May 30th deadline, season ticket holders will be placed in order by Perfect 10 status and then by priority points. After that is complete all remaining seats will be available for sale to all Gator Fans.
  • Why do donors receive priority in the seat selection process?
    • It is important to us to have a system in place that properly rewards those who support Gator Athletics. We appreciate the support from all of our season ticket holders. Our loyal and generous donors have supported Gator Athletics with resources and generous contributions. This support should be reflected in seating selection.
  • Will I purchase season tickets during the seat selection process?
    • You will only be able to select the number of seats that is equal to the number of deposits that you have placed. Any additional seats can be added at the end of the seat selection process at the beginning of July.
  • How many tickets can I order?
    • Season ticket qualifications will not change. You will be able to order and select as many seats as you qualify for based upon the number of deposits that you placed.
  • How will I be notified about my Seat Selection Window?
    • Season ticket holders will be sent seat selection window information via email. 

Seat Selection

  • How will the seat selection process take place?
    • The seat selection will utilize the Ticketmaster Interactive Seat Map to assist in the seat selection process. This online system allows season ticket holders to choose seats during a specific window of time. Each season ticket holder will have a scheduled window of time in which to log-in to their online ticket account and choose their seats. Appointment times will be assigned based on the donor priority point system. Ticket holders with the highest point totals will select first. Appointment times will be staggered, every 30 minutes. The biggest advantage to this entire process is that the Gator Booster/Season Ticket Holder now has the ability to upgrade or change their own seats and not have the Gator Ticket Office do it for them in year's past based on a list of seat preferences.
  • How will I access the live selection site?
    • You will access the live selection site by logging into your Florida Account Manager with your email and password.
  • Do I need to set up an online account?
    • No. Every season ticket holder already has an existing account. Visit FloridaGators.com/myaccount and click "Forgot My Password" if it is your first time logging in. We recommend trying to log in prior to your appointment time to ensure that you have the correct log in information. If you have any trouble logging in, please contact the Gator Ticket Office at (352) 375-4683.
  • Does UF have my correct email address on file?
    • Try using your email address and your password to log in to your Florida Account Manager. To make sure you are in the correct account, you should see your season ticket locations under "Manage My Tickets/My Upcoming Events." To change the email address we have on file, click "Edit My Profile" on the left. You may also call the Gator Ticket Office at (352) 375-4683 to confirm your email address over the phone.
  • How long will I have to select my seats?
    • Once your appointment window opens, you can look at live inventory and make your seat selections up until the process is complete in early July. You do not have to choose seats right away; however, we do recommend selecting as close to your appointment time as you can. Approximately every 30 minutes, another small group of ticket holders will enter the process and be able to select their seats.
  • What if I miss my appointment time?
    • Your assigned seating window reflects the earliest time you may log in to select seats. Those who miss their scheduled appointment time may log in to self-select seats at any time after their appointment time has started. Please keep in mind that if you miss your scheduled appointment time, other season ticket holders may be choosing seats at their assigned times which will affect seating availability.
  • What internet browser is needed to complete the Seat Selection Process? Can I use my iPhone?
    • Seat selections can be made using most models of computer/tablets, but not all. You can complete the process on an iPad, iPhone or other smart phones. If you are using a computer, please make sure it meets these guidelines:
      • Browser: Internet Explorer 9.0 , Mozilla Firefox 4.0 , Safari 5.1 , and Chrome 15
  • Is there an option to select my seats if I do not own a computer?
    • Yes. Many libraries have free computer access and you can always ask a family member or friend to help you with this process. However, we highly encourage you to select your own seats through Florida Account Manager, as this will give you the most control in making your selections. In doing so, you will be able to see exactly what seats are available. If you are unable to access the internet at your appointment time, you may give your account information to a delegate or you may select seats over the phone or in person at the Gator Ticket Office.
  • Can someone else choose seats for me?
    • Yes. If you want to designate another person to choose seats for you, it is your responsibility to provide that person with your account ID, password and seating preferences.
  • Can I log in and select different seats after I have already selected seats?
    • No. You can browse available inventory for as long as you would like after your seat selection window opens. But, you may only complete the actual seat selection process one time. Once you have finalized your seat selection, you will not be able to log back in and alter your seat selection. If you wish to check the availability of other seating locations, feel free to call the Gator Ticket Office at (352) 375-4683.

Special Groups

  • What if I want to sit with a group of people?
    • With the online selection process, each individual will be given an appointment time for seating based on their respective donor priority point ranking. Each group member needs to coordinate his or her selection with the appointment time of the lowest ranked person within their group; and, at that time, each group member can log into the online system and choose their seats together. NOTE: Since all seats will be selected online, each person in the group will need access to a computer when coordinating the location of their seating location to make their selections simultaneously. Each group member can log in at their assigned time and check the availability of seats, having the opportunity to make their selections at that point, should they wish to forgo their group seating based on the lowest ranked person's selection time within the group.
  • Will anyone retain their current seats?
    • All fans who placed a deposit, even returning season ticket holders, will be required to select their seat locations for the 2025 season.
  • How do I obtain accessible seats or seats because of mobility issues?
    • Individuals requiring seating in wheelchair accessible rows, or specific seating to meet other disability needs, should call the Gator Ticket Office at (352) 375-4683 before or during their assigned seat selection window for assistance with selecting seats from the available inventory that meet their specific needs. If you have any further questions regarding disabled seating, feel free to contact the Gator Ticket Office at any time.
  • Who do I contact for questions that may not be answered on this FAQ page?
    • If you have any further questions, you may email us. If you wish to speak with a customer service representative, you can contact the Gator Ticket Office at (352) 375-4683 or Gator Boosters at (352) 375-4683 ext. 5000 for additional information. Our offices are open Monday - Friday, 10 a.m. to 4 p.m.