Florida Gators

ADA/Accessibility

Accessible seating is available throughout Exactech Arena at the Stephen C. O’Connell Center, on both the concourse and second level. Reserved accessible seating is available in the 100 level. General Admission accessible seating is available in the 200 level. Those fans needing a wheelchair space or accessible seating should visit or call the Gator Ticket Office at 800-34-GATOR (352) 375-4683 ext. 6800 TD/TTY 711, prior to game day.

Animals

Only service dogs are permitted inside Exactech Arena. Any other type of animal is not permitted. The ADA requires that service animals be under the control of the handler at all times and be harnessed, leashed, or tethered unless these devices interfere with the services animal’s work or the individual’s disability prevents them from using these devices. More information on the campus policy.

ATM

For your convenience, A Wells Fargo ATM is located outside the Gate One Lobby by the ticket office and another ATM directly off the Tom & Jane Johnson Family Atrium between Gate 1 and Gate 2.

Baby Changing Stations

There are baby changing stations located in all restrooms.

Concessions

Centerplate is Exactech Arena at the Stephen C. O'Connell Center's premier hospitality provider.

Concessions are available at the Tom & Jane Johnson Family Atrium. No outside food or beverages are permitted in the Stephen C. O'Connell Center.

Tom & Jane Johnson Family Atrium

Elevators

There are two elevators available for use.

• Located off the north side of the Tom & Jane Johnson Family Atrium, behind sections 1 and 3.
• Located off of Gate 4, adjacent to the Practice Court, behind section 21.

Evacuation Policy

In the event of an emergency, Exactech Arena at the Stephen C. O’Connell Center staff will utilize the public address (PA) system to inform guests of the situation and any instructions as applicable. All exits and emergency exits are posted with appropriate signage.

Family & Gender Neutral Restrooms

There are seven family and gender neutral restrooms located throughout the concourse level. 

First Aid Station

First Aid can be found in the Tom & Jane Johnson Family Atrium, behind Section 3; An AED is available in the First Aid Station with Paramedics on site.

Gator Fan's Code of Conduct

Gator Sportshop: The Official Shop of Florida Athletics

Merchandise window is located inside the Tom & Jane Johnson Family Atrium, behind section 3.

Gates

Gate 1 opens 1 hour prior to the start of the match.

Express Entry lanes are available at Gate 1. Advanced enrollment is required.

Guest Services

Game day staff is ready to help fans with information, directions, lost and found items, and any assistance as needed. A Gator Guest Services Ambassador representative is located just inside the main entry at the Tom & Jane Johnson Family Atrium of the Stephen C. O'Connell Center wearing a lime green polo shirt.

Lost and Found

Turn in any found items to a Gator Guest Services representative or Exactech Arena at the Stephen C. O’Connell Center staff. On game day, items may be retrieved at the Guest Services desk located in the Tom & Jane Johnson Family Atrium.

Following the game, please contact the Exactech Arena at the Stephen C. O’Connell Center Administrative Office at (352) 392-5500 TD/TTY 711 to inquire about the possible recovery of any lost items.

Metal Detectors & New Entry Procedures

In order to ensure a safe environment at all of our events, all patrons will be asked to pass through metal detectors when they arrive at Exactech Arena at the Stephen C. O'Connell Center. For more information about the new Metal Detector Screening, please visit the O'Connell Center Website here.

Mobile Ticketing

To reduce contact between fans and staff, tickets will be handled through the Florida Gators Mobile app or FloridaGators.com/myaccount . So before you get to the gate on gameday, please add your tickets to your Apple Wallet or Google Pay account of added safety and convenience. 
 

Parking

• Stephen C. O’Connell Center Address: 250 Gale Lemerand Drive Gainesville, FL 32611. Use this address, or type in O’Connell Center into your GPS system.
• General Parking is available in the main O’Connell Center lot and garage on a first-come, first-serve basis. Parking is also available on Fraternity Row, or at the Fredric G. Levin College of Law. DO NOT PARK on or in city streets or neighborhoods.
• Disabled parking is available on a first-come, first-serve basis in the O’Connell Center lot with a valid Disabled Placard.

Policies

• No re-entry
• No smoking or tobacco use
• No outside food or drink
• No weapons
• No noise-makers
• No banners unless pre-approved
• No bags larger than 12"x6"x12"

O'Connell Center Frequently Asked Questions

Call the Stephen C. O'Connell Center for more information at 352-392-5500.

Prohibited Items

Restrooms

Men's and Women's Restrooms are located in all four (4) gate lobby areas.

There are seven family and gender neutral restrooms located throughout the concourse level.

Smoking/Tobacco Policy

In compliance with the Florida Indoor Clean Air Act, there is no smoking permitted in the Exactech Arena at the Stephen C. O’Connell Center. This policy is strictly enforced. Violation of this regulation is grounds for ejection, and your cooperation is greatly appreciated.

The use of cigarettes or other tobacco products on the UF campus, including in parking lots and vehicles, is not permitted and in violation of UF policy 6C1-2.022.

TDD/TTY Phone Number

For those guests that are hearing impaired, contact the Florida Relay Service at (800) 955-8771 TDD/TTY 711.

Ticket Information

Purchase tickets online

UF students (with a valid Gator1 I.D.) receive free general admission into regular-season home matches.

Ticket Office

The Exactech Arena at the Stephen C. O’Connell Center Ticket Office opens 1.5 hours before meets at Gate 1.

Ticket Office Will Call

• Gate 1 North Box Office - general public, media
• Gate 1 South Box Office - student-athlete guests